Responsible Gaming

Play for fun

Gambling is an adults-only leisure activity. Playing real money casino games is entertainment, not a way to make money in the short or long term. Play only with money you can afford to spend, keep track of your time, and walk away when the fun stops.

Deposit limits

You can set your own daily or monthly deposit limit. Contact our support team by live chat or e-mail and we apply the limit to your account. When you reach it, we let you know by e-mail. To review, change or remove a limit, just contact us again.

Self-exclusion

If you need a break, we can freeze your account for a week, a month, a year or permanently. Contact our support team and we guide you through the self-exclusion form. Once you have signed and returned it, we freeze the account for the term you chose. It is reactivated only when the term is over and our management has reviewed the decision.

Signs of a problem

It may be time to get help if you or someone close to you hides or lies about gambling, denies a problem, borrows money to gamble or pay gambling debts, chases losses, becomes obsessed with gambling, feels anxious or irritable when not playing, spends money meant for household bills, skips work, hobbies or family time, or stops eating and sleeping properly.

Where to find support

Independent organisations offer free help. Gamblers Anonymous runs free support group meetings. Gambling Help Online offers self-help tools, counselling and chat support around the clock. Gambling Therapy offers practical advice, emotional support, self-assessment tests and online support groups. Our own support team is also ready to help if you think your play has become a problem.

Under-age gambling

Nobody under 18 can open an account or play with us, and we do not pay out without verified identity and address documents. Parents and carers can help by using filtering software such as Family Zone or Net Nanny to block gambling sites and limit screen time.