Privacy Policy
What this policy covers
This policy explains how we handle your personal information when you open an account, play our games, contact our support team or take part in our promotions, surveys and giveaways.
Information you give us
When you register and play, we collect your name, e-mail address, home address, date of birth, phone number and the verification documents you send. To process payments we collect card, e-wallet, bank and billing details. We also keep what you share with our support team, in surveys or when you enter a competition.
Information we collect automatically
When you use our casino we record technical details such as your IP address, browser, device type and the pages you visit. Cookies and similar tools remember your preferences and help us keep the site working well.
Why we use your information
We use your information to open and manage your account, process deposits and withdrawals, answer your questions and send you account updates. With your permission we let you know about promotions and jackpots. We also use it to spot suspicious activity, improve our site and meet legal duties such as anti-money laundering and age checks.
We rely on the contract with you, your consent, our legitimate interests in security and a better player experience, and our legal obligations.
Who we share it with
We never sell your personal information. We share it only with trusted service providers such as payment processors, IT providers and verification services, with legal and regulatory bodies when the law requires it, and, if you agree, when we announce a winner. If our business is sold or merged, your information may move to the new owner and we will let you know.
Your information may be stored or processed outside your home country. When that happens, we protect it with the same care.
How we protect it
We encrypt sensitive data, use secure servers and firewalls and limit access to authorised staff. No system is perfect, so if a breach ever creates a real risk to you, we will tell you and the authorities quickly.
How long we keep it
We keep your information only as long as we need it for legal and regulatory requirements, to resolve disputes and to run our business. After that we delete or anonymise it securely.
Your rights
Depending on where you live, you can ask to see the information we hold, correct it, delete it where possible, restrict or object to how we use it, receive it in a usable format and withdraw any consent you gave. E-mail our support team to use these rights.
Age
You must be of legal age, usually 18 or older, to play with us. We do not knowingly collect information from minors, and if we learn that we have, we delete it.
Changes
We may update this policy from time to time and will tell you about significant changes on the site or by e-mail.